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Want a hand developing your knowledge and experience? Here is a list of useful resources.

If you know of other resources you think should be listed here let us know email



E-learning Tools and Technologies by William Horton, Katherine Horton
ISBN: 0471444588

How to Become a Technical Writer by Susan Bilheimer.
ISBN: 0970196415

Information Design by Robert Jacobsen (Ed)
ISBN 0262600358

Project Management Methodologies: Selecting, Implementing, and Supporting Methodologies and Processes for Projects by Jason Charvat
ISBN: 0471221783

Single Sourcing: Building Modular Documentation by Kurt Ament
ISBN: 0815514913

Style Manual: for Authors, Editors and Printers.
ISBN 0 7016 3648 3 (paperback)
ISBN 0 7016 3647 5 (hardback)

Technical Writing Process by Kieran Morgan
ISBN 978-0-9941693-0-3 Also avail on Amazon

Working Knowledge: How Organizations Manage What They Know by Thomas H. Davenport, Laurence Prusak, Lawrence Prusak
ISBN: 0875846556

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Graduate Diploma of Information Design at the Christchurch Polytechnic Institute of Technology, New Zealand. Available online.

Graduate Diploma in Information and Knowledge Management at Monash University

Graduate Diploma in Digital Information Management and Master of Digital Information Management at the University of Technology, Sydney.

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Professional societies


Australian Science Communicators (ASC)
A national association of more than 400 journalists, editors, engineers, educators, and communicators committed to the communication of science and technology.

Technical Writers Industry Association Inc
The start of a national organisation which will be known as Australian Society for Technical Communication.

Australian Society of Technical Communication (VIC)
A non-profit organisation for professionals involved in the communication of technical information.

Australasian Medical Writers Association
Provides resources for medical writers, journalists and editors.

Society of Technical Communication (Australian Chapter)
Provides Australian STC members with an opportunity to initiate and become involved in local activities and to discuss local issues.

Society of Editors (NSW)
Promotes the use of editorial services, developing editorial standards and exchanging ideas between editors


Society of Technical Communication
An individual membership organization dedicated to advancing the arts and sciences of technical communication. It is the largest organization of its type in the world.

Usability Professionals' Association
Supports usability specialists, people from all aspects of human-centered design, and the broad family of disciplines that create the user experience in promoting the design and development of usable products.

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Web resources

The Chicago Manual of Style Online
The bible of the publishing and research community is now available on your desktop. This is a United States resource.

The Macquarie Dictionary
Australia's National Dictionary online


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