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What is a Documentation Specialist?

A documentation specialist is an expert at creating effective information products—traditionally known as documents. Today documents include not only paper-based information but also online content and multimedia.

Regardless of the type of document to be produced, a documentation specialist will:

  • Analyse the audience
  • Craft the right message
  • Distil the message into effective documents
  • Release the document
  • Evaluate the results

The primary means of distilling these messages is writing, however, documentation specialists also utilise an understanding of design and technology to achieve the best results.

Following is a list of the different roles performed by documentation specialists. Some specialists may have experience and training that enables them to perform across multiple role descriptions.

Contact us if you'd like more information on the skills, qualifications and rates of our documentation specialists. Call 1300 788 716 or email




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6 key candidate competencies

We look for the following knowledge and skills in all our candidates:

Writing and editing

Communication principles and best practices

Interpersonal skills

Technology and tools

Visual design and production

Technical speciality
e.g. IT, engineering, finance