What is a Documentation Specialist?
A documentation specialist is an expert at creating effective information products—traditionally known as documents. Today documents include not only paper-based information but also online content and multimedia.
Regardless of the type of document to be produced, a documentation specialist will:
- Analyse the audience
- Craft the right message
- Distil the message into effective documents
- Release the document
- Evaluate the results
The primary means of distilling these messages is writing, however, documentation specialists also utilise an understanding of design and technology to achieve the best results.
Following is a list of the different roles performed by documentation specialists. Some specialists may have experience and training that enables them to perform across multiple role descriptions.
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